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Role Purpose 

The Homeless Casework Service was established to help applicants who are homeless or living in temporary accommodation to move into suitable and sustainable housing. The Resilience team works collaboratively with partners to move households into suitable housing and improve housing sustainment.
 
Within the Homeless Casework Service, the Resilience Team will provide specialist housing and support pathways for homeless applicants with more complex needs, such as survivors of domestic abuse.

Responsibilities 

To provide excellent customer service to homeless applicants and key partners.
To provide specialist homelessness casework to survivors of domestic abuse, ensuring that all aspects of casework are carried out in accordance with legislation, strategies, policies and initiatives set out at the national, regional and local level – through effective and regular case work supervision, advice, guidance and support.
Help ensure the survivors safety through appropriate and timely interventions into incidents of female genital mutilation, forced marriage and honour-based violence
Collaborate with internal and external partners to improve outcomes for domestic abuse survivors with housing needs.
Contribute to the dissemination and embedding of safeguarding best practice across the wider Housing Advisory Service.
Contribute to the development of the Resilience Team and wider Housing Advisory Service

Requirements 

Experience with housing associations or councils 
Significant experience of providing specialist homelessness casework to homeless applicants with more complex needs, such as survivors of domestic abuse
Significant experience of working collaboratively to improve outcomes for homeless applicants with more complex needs, such as survivors of domestic abuse
Significant knowledge of welfare, homelessness and housing policy, strategies, legislation, and case law, and its implementation within a statutory homelessness service

Contract

Initial 3 month contract with the opportunity to extend 
Monday to Friday 9am to 5pm 
PAYE via Umbrella 

If you are interested in this position and meet the requirements, APPLY NOW