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Location: London
Work Model: Hybrid - Office presence required on Wednesdays and Thursdays
Flexible Fridays: Option to finish early by compensating extra hours earlier in the week
Working Hours: 9 am – 5 pm (35 hours/week)
Annual Leave: 25 days plus public holidays
Salary Range: Up to £65,000 based on qualifications and experience
Company Bonus: up to 6% depending on company performance
Role Overview:
The primary mission of this position is to oversee the management, quality assurance, processing, and delivery of XML content, along with associated assets and metadata. This role ensures content is efficiently handled from initial receipt through to the high-quality online publication across various company websites. The position integrates seamlessly with existing digital and print workflows while driving innovation in digital processes to optimize website production.
Primary Responsibilities:
Lead the Digital Quality Assurance team to ensure timely and efficient delivery aligned with business needs.
Oversee resource allocation, task assignments, and prioritize work to meet organizational objectives.
Foster effective communication and manage relationships with team members, internal departments, and external partners to ensure successful product delivery.
Collaborate with digital, editorial, and production teams to establish and implement best practices for content creation and digital production.
Enhance and maintain the team’s toolset and automation processes to support both ongoing operations and specific projects.
Ensure compliance with bibliographic standards (e.g., eISBNs, DOIs, unique identifiers) for content management and delivery.
Monitor and uphold quality assurance procedures and standards to guarantee accurate and usable content and metadata from suppliers.
Keep abreast of advancements in markup technologies to ensure content and metadata management processes are current and effective.
Actively contribute to the continuous development and skill enhancement of the Digital QA team to support and sustain production processes.
Skills and Qualifications:
Extensive background in publishing production.
Proven experience in team management, particularly in handling geographically dispersed teams to boost efficiency and productivity.
In-depth knowledge of XML and its application in publishing, including familiarity with schemas and complex XML document structures.
Experience with XML management systems for storage and processing.
Demonstrated ability to optimize systems and coding for efficient processing of large documents.
Proven success in developing and maintaining unit testing frameworks within a continuous integration setup.
Creative and resourceful problem-solving skills, both technical and non-technical.
Strong understanding and experience in editorial and digital workflows.
Leadership experience in developing and managing digital content production workflows.
High attention to detail and precision.
Analytical and logical approach to content and metadata validation and management.
Excellent verbal and written communication skills, with the ability to manage relationships with colleagues and suppliers at all levels.
Persuasive skills to advocate for the team while providing constructive feedback to stakeholders.
Strong drive to promote the team and its services within the organization while maintaining a cooperative and supportive attitude.
Exceptional time management skills with a track record of meeting tight deadlines.
Flexible and proactive, capable of working independently and managing personal workload and priorities.
Eagerness to engage in various projects and products, and to learn and apply new technologies.
Technical Expertise:
Required: XQuery 3.1, XSLT 3.0, Schematron
Preferred: RELAX NG, XSD, DTD
Experience with batch processing and pipeline tools such as XProc 3.0/Ant
Proficiency in scripting languages like Python
Experience with high-level programming languages such as Java or C#
Hands-on experience with version control systems like Git