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Recently named as one of the 'Best Big Companies to Work For’ by Best Companies, J. Murphy & Sons Limited (Murphy) is a leading international, specialist engineering and construction company founded in 1951 with a purpose to improve life by delivering world-class infrastructure.
 
Operating in the United Kingdom, Ireland and Canada, Murphy provides better engineered solutions to infrastructure sectors including transportation; natural resources; power and water. Headquartered in London, Murphy has a number of related businesses – Ground Engineering; Utility Connections; Murphy Plant; Murphy Process Engineering; Pipeline Testing Services; Specialist Welding Services; and Electrical Services. Murphy is a specialist in delivering pipelines, design, structural steel, tunnelling, fabrication, bridges and piling, and has a substantial holding of plant, equipment and facilities.
 
Murphy employs around 3,600 engineers, professional managers and skilled operatives around the world. Together, they work as ‘One Murphy’ - directly delivering the people, plant and expertise needed to make projects a success. 

#MoreToMurphy

The main purpose of this role is to support the People Function with the effective administration of all employee lifecycle administration requirements. Processing requests and answering queries in an accurate and timely manner. Maintain high levels of confidentiality and adherence to data protection regulations at all times.

A day in the life of a People Shared Service Centre Administrator

Act as a first point of contact for all employee’s, taking ownership of HR policy & process questions, referring to the Shared Service Centre Team Leader where more assistance is required
Manage a volume of queries via the case management system through varying contact methods such as telephone, in person & email within agreed Service Level Agreements
Ensure accurate and timely data entry into HR systems (Success Factors) including; inputting new starter information, manage employee data and pay changes and maintaining leaver records to enable accurate record keeping and payroll processing
Production of HR related communications such as employment contracts, references, probation & leavers letters
Contribute to the administration of our employee benefits, liaising with providers and key contacts to maintain accurate membership data
Build and maintain cross functional working relationships with the wider People Team, including Recruitment, Reward, Learning & Development and HRBPS, to ensure relevant and effective assistance is provided
Assist with collation of management reporting information and statistical information for reports as required. 
Assist the continual improvement of people team processes and provide suggestions for process development and system enhancements to improve the customer experience
Assist the wider People Shared Service Team, when required, with general HR processes
Still interested, does this sound like you?

Experienced track record of providing administrative support to a large, multi-site, multi-disciplined business    
Ideally experience within the construction/civil-engineering sector
Experience of working in or with a HR or Shared Service environment or a desire for a career in a HR Shared Service environment
Part qualified/or any relevant qualification required for the role