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Are you an Export Coordinator looking for a new role?

Our client, who are a leading Manufacturing company within the Telford area, have urgent requirements for an Export Coordinator to join their team.

Responsibilities:

* To work as part of a team to ensure the efficient administration processing of all orders received by the sales departments including coordination and planning of despatch dates whilst maintaining customs compliance.

* To provide sales support to Business Development managers and act as a customer response point for Export Distributors.

* Export Sales Order processing including acknowledgement, despatch planning, invoicing of orders, credit control monitoring across all brands.

* Raise and log shipping documentation for all exports ensuring customs and HMRC regulations are met.

* Ensure the business stays informed of changes to export regulations and implement changes to meet requirements (Training/courses/Webinars/Chamber of Commerce updates).

* Obtain and file proof of export documentation for all export shipments.

* Support account managers (BDM’s) and distributor customers with pricing, delivery queries, product availability and lead time requests.

* Liaising with supply chain, Warehousing, logistics and manufacturing departments to coordinate.

* Maintain internal systems and raise suggestions to improve departmental efficiency.

* Liaise with freight forwarders and negotiate most competitive freight rates and customer service where applicable.

* Implement best shipping practice and use of incoterms.

* Arrange export of marketing material for Exhibition & open houses.

* Carry out corrective action on customer complaints generated through customer care.

* Book transport for UK logistics to cover holidays (full training will be given).

Requirements:

* Previous experience in a similar role desirable but not essential as full training will be given.

* Exceptional Customer service and interpersonal skills.

* Must have working knowledge MS Office and CRM software.

* Multitasking and time-management skills, with the ability to prioritise tasks.

* Accuracy and high attention to detail.

* Knowledge of a foreign language is advantageous.

* Problem solving skills

* Ability to work at a fast pace and to deadlines.

* Ability to work in a high demand/a high demand challenging environment.

The package:

* Salary – £24K - £27K (dependent on experience).

* Great working environment.

* Full comprehensive Inhouse Training.

* Pension Scheme.

* Birthday Holiday.

* Health cash plan/discount portal.

Please apply with your CV via CV Library and one of our consultants will be in touch