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Job Advertisement: Senior Housing Benefits Officer ??

Are you passionate about making a difference in people's lives? Do you possess a comprehensive knowledge of Benefits legislation? Our client, an esteemed organisation in the Benefits Assessor industry, is seeking a Senior Housing Benefits Officer to join their dynamic team in Ealing, London. ?

? About the Role:

As a Senior Housing Benefits Officer, you will have the opportunity to work closely with our client's team managers, providing coaching and development support. You will ensure the achievement of key performance and service targets while covering for other senior officers when needed. Additionally, you will play a crucial role in the assessment of applications for Housing Benefit and Council Tax Support, particularly the more complex cases identified by the managers. As part of this vital role, you will also carry out benefit assurance work and provide support to staff on legislative matters and decision-making.

? Key Responsibilities:

Administer applications for Housing Benefit and Council Tax Support, adhering to regulations and policies.
Provide coaching support and development assistance to the team when necessary.
Cover for senior officers during their absence.
Support staff on reception and call centre teams.
Independently manage and distribute workload among the team.
Offer advice on all aspects of Welfare Benefits for the smooth operation of the Benefits Service.
Undertake other administrative duties as required.

? Key Requirements:

Comprehensive knowledge of Benefits legislation, with the ability to stay up-to-date with changes.
Strong analytical skills to assess and verify Benefit claims.
Effective communication and written skills to engage with stakeholders at all levels.
Numerical capabilities to calculate and reconcile claims accurately.
Proven ability to influence team behaviours and achieve performance goals.
Solid organisational skills to handle shifting priorities efficiently.
Collaborative mindset to work effectively within a team.

? Compensation:

Hourly rate starting from £27.99.
Temporary contract for 3 months.

? Location:

Our client's office is conveniently located just a 12-minute walk from Ealing Broadway train station.

? Application Process:

If you are excited about the prospect of being a Senior Housing Benefits Officer and making a positive impact in people's lives, please submit your application today! Don't miss out on this fantastic opportunity. Apply now! ??

? Our client is an equal opportunity employer. They value diversity and are committed to creating an inclusive workplace for all employees.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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