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Do you want to work for one of the UK’s rapidly growing family business within the roofing sector? With massive growth over the last three years, they have managed to grow their operative team by 10x since they were first established just over 3 years' ago! If you would like to be a part of a friendly, social team where progression and loyalty is guaranteed, APPLY NOW!!
MUST HAVE A MINIMUM OF 4 YEARS EXPERIENCE, AND HAPPY TO WORK IN THE OFFICE 4 DAYS
About the Role
Working with a junior planner, scheduling works orders through the in-house appointments system, allocating repairs works to trade operatives whilst ensuring a safe & high performing customer focused service is maintained and that all works are carried out with minimal average turnaround time in compliance with Company operating procedures. (Systems used will include JobLogic, Civica CX and service connect)
We are looking for a professional candidate with experience to manage the scheduling of operatives and sub-contractors, so the right operative arrives at the right place and time, with the right materials & equipment to undertake each job, ensuring that performance targets are achieved.
Role Criteria
* A background of working in a pressurised environment and dealing with challenging situations.
* Confident in handling multiple tasks in a high volume, rapidly changing environment.
* Ability to work in partnership/alliance/collaborative working.
* Experience working as a Planner.
* Outline knowledge of Repair & Maintenance methodologies.
* Exception levels of customer and client interaction and expectations
* IT Literate
Ideally experience within pricing jobs and SOR codes
All our roles require candidates to have the entitlement to work within the UK.
Benefits we can offer
* 21 days annual leave plus bank holidays
* Hybrid working (once probation passed)
* Free Parking
* Quarterly Social Events