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Job Title - Commercial Administrator  

Salary - £25,000 - £30,000 per annum depending on experience 

Location - Cottenham

Hours of work: Monday to Friday (8 am to 5pm)

Job Description:

Our client a large reputable social housing contractor providing maintenance and repair services to thousands of properties across the East is looking for a full time, commercial administrator to join their team.

Key Objectives of the Role

1. Distribute works to Subcontractors working on behalf of the company.

2. Administration of Subcontractor works.

3. Reporting on budgets.

Main responsibilities:

1. Collect and record information on works as diagnosed by the Tradesperson.

2. Ensure that all works are undertaken in accordance with the company policies.

3. Issue works to Subcontractors ensuring financial regulations are not breached.

 4. Record details of works carried out on our bespoke IT system.

5. Communicate with customers to manage expectations regarding works.

6. Review quotations and specifications from Subcontractors to ensure value for money before progressing works.

7. Manage customer feedback requests and deal with Customer Complaints.

8. Understand and use measures, facts and data to enable continuous improvement.

9. As requested, support your line management in any other relevant task.

10. Compiling and managing contract files, including performance management, H&S files, risk assessments, method statements, COSHH information, management reports and performance measures.

11. To actively contribute to individual and team reflections and discussions.

12. To build confidence and trust in the company brands.

13. Take personal responsibility for own Health, Safety and Welfare and that of colleagues in the workplace.

14. Take personal responsibility for seeking value for money opportunities to get service right first time.

15. Understand and use measures to enable continuous improvement.

16. Ensure that It Security and Data Protection Legislation is adhered to at all times.

17. Actively support E,D & I policy to ensure that all customers / residents and colleagues within the Group are treated fairly, with dignity and respect. 

Experience of

Good record keeping.
Social Housing maintenance services.
An awareness of H&S requirements.
Delivering an excellent customer service
Qualifications:

Five GCSEs (grades A-C) or equivalent
Skills:

1. Interpersonal & communication skills

2. Organisational skills

3. Ability to work to deadlines and under pressure

4. Good written and verbal skills

5. Computer literate

BENEFITS OF WORKING FOR ARC

Working with one of East Anglia/South leading Recruitment agencies with 16 years within the marketplace who recruit for many of the region’s leading companies.
In a recent survey 96% of our clients stated ARC are their preferred agency labour supplier.
Paid annual leave pro-rata for PAYE (inclusive of statutory holiday)
Weekly pay – with a 1 hour pay resolution guarantee.
Pension contribution (after 3 months continuous service).
On-going assignments
Free access to our HealthAssured scheme for you and your family.
Access to Free online training.
If you wish to apply for this role advertised by ARC please apply via the link and a member of our staff will get into contact with you