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REPORTS TO: Technical Director
ROLE OVERVIEW: To design, develop, implement and analyse ESD, Latch up and TLP tests that will fulfil customer order commitments in a timely, accurate fashion, in line with business vision.
BUSINESS VISION: To continue developing the services as a centre of excellence for semiconductor device analysis so all customers can obtain rapid, accurate and comprehensive test results for characterisation, qualification and control.
Key Responsibilities
Design for Test, Test Program Development, Testing and Order Fulfilment
Interpret and re-organise semiconductor device pinlist data and package outline drawings to construct test programs for ESD, Latch up and TLP testing as needed, liaising with the customer as necessary to clarify the testing requirement.
Design any hardware needed for the implementation of ESD, Latch up and TLP testing, such as specialist power supplies or test fixture PCBs.
Develop automated test programs for ESD, Latch up and TLP testing that will fulfil customer requirements, ensuring any powered up tests are run with the device in a stable state.
Create and implement I-V curve tracing programs for ESD and Latch up testing as needed, ensuring the curves are stable before the stress tests commence.
Conduct ESD, Latch Up and TLP testing in accordance with the relevant procedures, observing policies for the safe handling of devices under test at all times.
Discuss initial test results with the customer to agree next steps, especially where deviations occur from expected results.
Once testing is complete prepare and upload summary test reports and detailed test results data for download by and discussion/analysis with the customer.
Make recommendations for additional testing that will help to debug results for the customer and provide further insight for device re-spin revisions.
Periodically attend ESD committee meetings on behalf of the company to ensure testing standards evolve and always remain aligned with our business model.
Development Activities
Work with the Technical Director and other team members to undertake development projects from time to time, as dictated by the needs of the business.
Develop new test methods and additional tests that will generate new revenue streams for the business.
Expertise, Experience, Qualifications and Training Desired
For Key Responsibilities
At least an upper second honours degree in electrical / electronic engineering or a related subject, ideally a first. Grade A Mathematics at GCSE and at least a Grade B at A Level, demonstrating strong numeracy and mental mathematics agility.
A strong aptitude for and at least 1 year experience of ‘real world’ electronic circuit design, including debug. A basic understanding of measurement principles and their practical limitations.
A minimum of 1 year of work experience in a commercial business, ideally with exposure to an electronic engineering, production, test or laboratory environment where accredited testing and/or calibration activities are undertaken. A minimum of 1 year of work experience in a customer centric environment, including direct contact with customers.
Exposure to an ISO9001 certified or ISO17025 accredited Quality System operating environment where accurate documentation completion has been mandatory for compliance and contribution has been made to the development and/or implementation of policies, procedures and forms.
Exposure to a range of electrical/electronic test equipment, including automated testers, power supplies, multi- meters, oscilloscopes…
Exposure to some form of multi-layer PCB design layout software is desirable.
Strong fault finding skills with logical thought processes in problem solving is essential.
Good IT skills – a high degree of competence working with PCs and MS Office applications.
Practically orientated, with good eyesight, manual dexterity and awareness of static control issues/practices.
Resourceful, with the ability to work autonomously where necessary.
Strong attention to detail, meticulous in procedural compliance, while able to challenge current practice where needed to improve efficiency/effectiveness.
Quick learner with eagerness to take on greater responsibility.
Good communication skills, both written and oral.
A high degree of self-awareness relating to strengths and weaknesses
Personal Attitudes
Be enthusiastic, positive and proactive in all your activities, making sure work is approached with strong commitment, dedication and motivation, taking responsibility for completing it to the agreed deadlines.
Maintain and protect the company's best interests at all times by acting professionally, both inside and outside the company.
Comply with all company policies, procedures and working practices, maintaining all documentation and office areas in a neat and tidy state, accessible when absent.
Continuous Improvement and Quality
Seek ways to improve personal performance at all times by reflecting on attitude, behaviour, actions and interaction with others.
Take pride in all work, completing it to the highest standard of workmanship possible that aligns with the Business Vision.
Contribute ideas and proposals to the development of the company, its products and services, whenever they become apparent, whether believed they will be viewed positively or not by others. Employee’s ideas are their future!
Seek ways to improve the cost-performance ratio and revenue/profit-generating potential of the work handled.
Focus on the principle of getting it right first time, on time, every time.
Do the right thing, right and always finish the job properly.
Formally document all policies and procedures that represent new or changed working practices from existing methodology using the Change Note System.
Training and Personal Development
Complete personal development actions as agreed during the formal PDP review process to ensure the continual development of your attitudes, skills and knowledge through training on and off the job as appropriate.
Maintain a positive attitude toward learning and improvement at all times in all situations, whoever is involved.
Provide on the job training for other team members as appropriate when agreed, requested or a need for it is seen.
Leadership, Teamwork and Flexibility
Demonstrate leadership at all times, pulling your colleagues along if necessary to achieve the goals defined by specific projects.
Ensure you don’t just complete your tasks and then sit back and wait for others to catch up; inspire them by your energy and drive to achieve the common goal so everyone’s job gets done in the shortest possible time.
Support your team and other team members outside your department with empathy and approachability whenever they need your assistance, whether it is normally your role to work with them or not.
Be open minded, flexible, tolerant, honest and fair in all your dealings with others, treating them as though they were your customer and you their supplier to gain maximum buy-in, especially in relation to deadlines.
Customer Orientation and Focus
Take proactive responsibility for communication and liaison with the customer where appropriate so that a high level of customer satisfaction is maintained.
Drive and participate in customer and sales visits to proactively support and add value to the sales effort whenever appropriate.
Work closely with colleagues, managers, directors, suppliers and customers to ensure an enquiry is converted to an order with the maximum possible added value at the earliest opportunity. Remember that profitable sales growth is everyone’s responsibility.
Demonstrate your personal knowledge and expertise to the customer at every available opportunity to build confidence in the company’s capability to deliver new and enhanced services.
Make it easy for customers to buy from the company.
Only make commitments that you fully understand and believe you can meet, make certain once those commitments are made, to ensure you meet them, especially if they directly impact customers.
Satisfy customers’ requirements with services that are at world-class standards of value for money, turn time and quality.
Ensure customers are always treated professionally, promptly and courteously.
Build and maintain long term, trouble free relationships, particularly with key customers.
Promptly address and resolve customer complaints with corrective and preventative action, ensuring the customer is kept informed of our progress at all times through to the successful conclusion.
View the business through the eyes of the customer to ensure we maintain a ruthless focus on improving the quality of the services we deliver.
Use and develop our internal systems, planning/scheduling tools and other resources available to handle the customer's requirements as effectively and efficiently as possible.
Deliver work that is accurate to the customer's requirement at all times, to ensure the customer is delighted with the purchasing experience every time. If in doubt, ask!
Take every opportunity to ensure our customers are aware of the full extent of our product and service offer, so you can create the best chance of increasing revenue worldwide. Remember to ask for the order!
Supplier Focus
Treat suppliers as potential business partners that can add value to the business, not as adversaries that simply supply components or assemblies at the lowest price.
Reinforce the Quality ethos in all dealings, so that every supplier is given all the information they need to align with the needs of the company values, and those that demonstrate they do not wish to comply are replaced at the earliest opportunity.
Demonstrate empathy where necessary, but be intolerant of sub-standard quality or delivery performance.
Understand the concept of negotiation, where nothing is given unless something is gained in return.
Minimising Operating Costs
Ensure you look for practical ways to control your personal operating costs in every activity undertaken, without compromising your customer commitments.
Health & Safety and Quality System
Ensure your working practices, equipment and working areas adhere to the company Health and Safety policy and our ISO17025 / 9001 Quality Systems at all times. If in doubt, ask.
Ensure a clean and tidy attitude pervades the working environment at all times.
Ensure you comply with the needs of any formal audit, whether internal or external.
Common Sense
Above all else, ensure you follow a common sense instinct in every situation encountered. If in any doubt, check your intended actions against the Business Vision. If it fits, do it; if it doesn’t, DON’T!
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