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The Role:

Heavily involved with queries on a day to day basis, managing all communication related to work-files, ensuring shipments are not left pending for too long. The role is to ensure timely and accurate movement of freight and information, while providing an exceptional customer service within the Ocean Import Department.

Duties

Preparing pre-alerts, liaising with customers to prepare work-files
Creating work-files for the customs team to complete entries on
Keeping origin offices informed regarding any issues on shipments
Track and trace all shipments
Obtain pins from carriers for haulage
Arranging deliveries with hauliers
Manage KPI's for Key accounts
Complete delivery checks
Complete invoicing on all shipments
Passing invoices to account department for payment

THe successful candadite will need to go through a relevent security check including a 5 years empoylent history check