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Role Purpose

This is a team leader position in the Housing Advisory Service, initially this role will be to deal with overdue cases in relief duty/back log cases to make decisions on. You will have experience in managing a team of homelessness officers, ability to make good quality decisions and manage a large caseload.
Responsibilities 

Manage the day to day delivery of the Council’s statutory homelessness services, namely a team of Housing Coordinators within either the Resident Contact Team or Relief and Move-On Team.
Responsible for the provision of a quality service of information, advice and casework service to fulfil the authority’s statutory homelessness functions, including the prevention and relief duties and homelessness assessment duty.
Ensure the robust assessment and management of homelessness applications in accordance with homelessness legislation, code of guidance, policies and procedures, ensuring effective work allocation and legal challenges to decisions  are kept under review, by assessing  performance, risk, cost and the need for operational policy changes.
Ensure appropriate quality advice and assistance is provided everyone in housing needs.
Actively support the development, management and delivery of new projects, service products and initiatives within Assessment Hub as they relate to the Housing Advisory Service and its services.
Build, develop and maintain positive partnerships with other council groups, external agencies and organisations including joint assessment panels for preventing homelessness and delivering quality housing options and advice services.
Actively champion continuous improvement and the implementation of automation and efficient ways of working.
Requirements 

Detailed knowledge of current and emerging housing legislation and case law related to housing advice issues including private sector landlord and tenant law, security of tenure, homelessness law, housing benefit and other welfare benefit regulations, possession proceedings in the county court including court procedure rules.
Significant experience of deciding homeless applications in accordance with Part 7 Housing Act 1996.
Experience of successfully dealing with members, MPs enquiries and complex solicitors enquiries etc.
Experience in researching, interpreting and explaining complex legislation and policy.
Ability to plan and maximise use of resources and manage a budget effectively to deliver quality services.
Experience of costing, instigating, developing and managing new initiatives, projects and schemes including post implementation evaluation.
Experience in managing and leading a team e. recruitment of staff, writing job descriptions, induction, appraisals, disciplinary issues, absence monitoring, staff training and development, monitoring staff caseloads, motivating teams/individual /staff, setting objectives/targets, performance management etc.
Contract

Initial 3 to 6 month ongoing contract with the opportunity to extend
PAYE via Umbrella 
Monday to Friday 9am to 5pm If you are interested in this position AND meet the requirements, APPLY NOW