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Export Administrator

Location: Coventry
Working Hours: Monday to Friday, 09:00 - 17:30
Contract type: Permanent
Salary: £26.000 - £28.000 DOE

Empowered Personnel has an excellent opportunity for an Export Administrator & Operations Assistant to join a well-established, rapidly expanding company based in Coventry.

We are searching for a highly organised and proactive Export Administrator & Operations Assistant to support our export and logistics processes. As an Export & Operations Assistant you’ll play a pivotal role in managing sales orders, ensuring timely shipments, and maintaining seamless communication with customers and logistics partners.

Key Responsibilities of an Export Administrator & Operations Assistant

Sales Order Management:

Manage export orders on the sales order screen and update progress in New BC, including team involvement details.
Liaise with Purchasing & Sales teams to address out-of-stock items and provide product availability updates.
Logistics Coordination:
Obtain logistics and documentation quotes for export orders (UK to overseas).
Liaise with customers for collection arrangements and coordinate bookings with the warehouse.
Share logistics details, Packing Lists, DGNs (if required), and Commercial Invoices with customers/logistics companies.
Organise shipments from the UK to NL under our NL VAT number, ensuring proper documentation and adherence to processes.

Documentation & Compliance:

Prepare and complete export documents such as T1s, Bills of Lading, Export Certificates, ISFs, and Certificates of Origin.
Maintain accurate records for direct shipment invoices and file them accordingly.
Customer Communication:
Notify customers of payment terms, send reminders, and ensure timely receipt of payments.
Share shipment updates, including loading/unloading references, and promptly communicate any delays.

Transport Oversight:

Add transport charges to invoices for shipments organised by us.
Monitor domestic transport costs to ensure value and notify the sales team of potential groupages to reduce expenses.

Reporting & Invoicing:

Prepare the Sales Spreadsheet for NL VAT shipments during the first week of every month.
Invoice export orders once goods leave the warehouse.

Ideal Candidate:

Strong organisational skills with attention to detail.
Experience in export operations and international shipping.
Knowledge of export documentation and compliance requirements.
Excellent communication skills to liaise with customers and internal teams.
Proficiency in software systems such as New BC or similar platforms.

For further information about this role, please call Empowered Personnel on (phone number removed) or email your cv to (url removed)