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Role: Microsoft 365 Support Engineer
Contracting Authority: Public Sector
Contract Length: 6 months, possible extension
Location: Central London - 5 days a week onsite
IR35: Inside IR35
Pay Rate: Negotiable
Security Clearance: Active DV Clearance (no sponsorship available)

Key responsibilities are to manage, maintain and enhance the M365 technologies used by staff, to get the best service possible, value for money and appropriate security wrap. You will also provide support to the business on any M365 products.

Minimum requirement:

* Active DV Clearance (no sponsorship available)

* Expert knowledge of Microsoft 365 technologies including Exchange, OneDrive for Business, Teams, SharePoint, Power Platform, Microsoft 365 Admin Centre and Azure Services

* Expert knowledge of Exchange Online, on-premises Exchange and hybrid Exchange environments

* Working knowledge of enterprise mobility & security - Intune MDM & MAM, Entra ID, Identity, Information Protection, Threat Protection, Cloud App Security

* Microsoft Teams implementation, governance, administration

* Knowledge of Microsoft licencing and experience of managing Microsoft licencing and Azure subscriptions

* 365/Azure service health monitoring

* Experience of using PowerShell

* Experience in translating business requirements into tangible technical milestones

* Strong experience leading implementation projects of Microsoft 365 workloads and new features

* Experience in creating Power Automate flows to automate repetitive tasks

Desirable:

* Recognised higher education in an IT related area

* Certifications in Microsoft 365 (e.g., MS-102)

* Network Security qualifications

* Familiarity with legislation pertaining to Government/Public Sector IT