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Role title: Property Regulations Specialist
Location: Hybrid – Head Office based, office working 1-2 days per week
Starting at £32,000pa

Objectives of the role
• To manage and implement company statutory testing obligations and planned preventative maintenance programs all in line with the guidance and support of the Senior Cost & Contract Manager.
• To manage the interface with Ostara, the loading and audit of certification in the Property Management System.
• To instruct and manage contractors in the delivery of company compliance programmes within defined KPI’s.
• To pro-actively manage and resolve any notices or communication with local authorities and or statutory consultees in regard to statutory matters
• To manage communication of statutory certification etc to clients, internal departments and other third parties.
• Actively supporting the issue of compliance certification for “Safe-Start” compliance on contract changes providing confirmation for all agreement changes where required in a timely manner.
• To audit Compliance Contractors use of Ostara, service delivery and SLA’s.
• To provide Compliance Contractor reviews and manage their performance on site and in their office location.
• To actively highlight and review changes in statutory compliance legislation providing impact guidance to company consultees.
• Undertake cost validation audits on required testing remedials.

Key Responsibilities
• Reporting on the statutory compliance database within Ostara as required.
• Specialist contractor monitoring and review in relation to agreed KPI’s & SLA’s
• Resolving all queries and notices from local authorities (Fire, EHO planning etc)
• Auditing and authorising quotations from compliance contractors.
• Working alongside, developing and coaching the Compliance Administrator and supporting them in their role.
• Keeping up to date with relevant legislation and statutory developments.
• Assisting in budget calculations and liaising with finance function to monitor commitments.
• Liaising with contractors, local authority officials and licensees.
• Liaising with other departments within the company to manage processes and updates.
• Instructing statutory testing programmes and supporting and implementing any changes in estate profile.
• Reporting to property manager and directors on compliance status and program progress.
• Providing support and understanding of service charge agreements.
• Approve invoices and check certification in relation to statutory testing programmes.
• Regular meetings with contractors and suppliers to review progress and KPI’s issuing minutes to record the outcome of meetings.
• Ensuring the distribution of statutory documentation and quotations as required.
• Work within the guidelines and maintain GDPR requirements at all times.

Skills and Experience
• Property Compliance experience – programming, management, legislation and delivery
• Excel skills essential
• NEBOSH or IOSH qualified or working towards
• Accuracy and attention to detail
• Organisational skills and ability to work to tight timescales
• Excellent communication skills both written and verbal
• Effective minute writing skills
• Knowledge of statutory legislation etc an advantage
• Flexibility to cover other department tasks or assist as required
• Excellent customer service
• Good team player
• Able to manage difficult conversations

Working Arrangements: This is a Hybrid role. The requirement is to attend Head office 1 - 2 days in the office, with remote working from home and field