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We have an exciting job opportunity for a Modernisation Sales Executive to join our Belfast team.

Purpose

The Modernisation Sales Executive for winning and maintaining customer business, whilst working within a close-knit team and driving customer excellence throughout the organisation.

Key responsibilities:

* Proactively develops and creates customer relationships in area of responsibility.

* Is accountable for developing KONE position in your customer base or market area.

* Creates and communicates leads and sales opportunities for entire KONE sales team (e.g., cross-selling)

* Ensures customer satisfaction and manages any queries.

* Documents the customer and contact information and maintains accurate customer data.

* Proactively generates opportunities from outside current customer base.

* Manages requests for quotations.

* Is accountable for leads, opportunities, orders, and contracts to meet the sales budget and pricing targets.

* Is accountable for finding customer needs and that KONE’s solution matches with the needs.

* Is responsible for pricing using the approved tendering tools, and for optimizing prices and discounts.

* Responsible for on-going account management and renewal of existing contracts

* Validates that the contents of the contracts are in line with the negotiation process outcome.

* Maintains full information of opportunities, tasks, and visits (sales funnel management)

* Responsible for timely and accurate reporting in CRM

* Responsible for gathering relevant information about market and competitors from the field.

* Supports the finance function in money collection.

* Drives execution of individual sales plan

Key Skills & Experiences:

* Previous experience and results in sales and customer management

* Background in Service Sales is desirable.

* Experience in winning new contracts and building existing portfolio.

* Enjoys working with customers, stakeholders and building relationships.

* Managing and resolving any queries.

* Problem solving and finding solutions.

* Able to provide exceptional customer service.

* Good knowledge of contractual and financial terms.

* Excellent communication skills in both written and spoken English.

* Lifts industry experience is desirable.

* CRM, Salesforce experience is desirable.

* Good IT skills.

* Clean driver’s license.

We offer a competitive salary plus benefits