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Trade Counter Assistant
Location: East Sussex
Salary: Up to £30,000 (Dependent on Experience) + Generous Bonus
Job Type: Full-time, Permanent (44 hours per week)

Job Overview

We are seeking an enthusiastic and customer-focused individual to join a well-established plumbers’ merchant team as a Trade Counter Assistant. This role focuses on delivering exceptional customer service and providing essential administrative support in a dynamic, fast-paced environment.

Key Responsibilities

Trade Counter Assistance:

* Provide excellent customer service, assisting customers with product selection and inquiries.

* Accurately process sales transactions and manage account-related queries.

* Build and maintain strong customer relationships to encourage repeat business.

* Promote new products, special offers, and seasonal promotions.

* Handle telephone and email inquiries promptly and professionally.

Candidate Requirements:

* Previous experience in a plumbers' merchant environment is preferred.

* Strong customer service and communication skills.

* Basic knowledge of plumbing and heating products is advantageous.

* Excellent organisational skills and attention to detail.

* A proactive approach and ability to thrive in a fast-paced setting