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About the Role:

Are you a meticulous, super-organised customer service pro with the knack for handling multiple projects like a champ? If you thrive in a fast-paced environment and are ready to bring your expertise to a new team, our client wants to meet you!

Our client is looking for an experienced Internal Account Manager to join their dynamic team in Basingstoke. In this role, you'll be the go-to contact for our clients, ensuring they receive exceptional customer service and top-tier branding solutions. Your ability to balance multiple projects, stay detail-focused, and tackle challenges with confidence will be key to your success.

What You'll Need:

* An appreciation for keeping clients informed at all times and keeping records up to date.

* Grit, forward thinking and resourcefulness towards always finding a solution.

Your Key Responsibilities:

* Prepare accurate and timely customer estimates

* Create detailed works orders for production to follow

* Translate project briefs into actionable internal work orders

* Serve as the bridge between the customer and production teams

* Owning projects from start to finish and keeping clients updated

What We're Looking For:

* Proven experience in customer service and project management

* Strong communication and interpersonal skills

* The ability to work independently and manage your time efficiently

* Excellent organisational skills with a keen eye for detail

* Experience with MIS & CRM systems

* A problem-solving mindset

We live by our core values: Fun, Improving, Respectful, Resourceful, and Empowering. If you're a driven, organised individual with a passion for customer service and project management, we’d love to hear from you