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Field Service Engineer – entry level

North London/Northern Home Counties

Up to £28k DOE

Our client is a leader in intelligent key and asset management technologies. They have a need for a Field Service Engineer to carry out planned preventative maintenance across various products within their range. This is a customer facing role and requires the highest level of customer service to meet the standards of our blue-chip customer base. This role will cover London/Northern Home Counties but ideally base location can be anywhere in the following areas; Aylesbury, High Wycombe, Watford, Luton, M1 Corridor.

This is an entry level role with full training being given as required and the potential to progress within the organisation over time. Mon-Fri, 8am – 5pm

Self-motivated, trustworthy and honest, you will have the ability to work on your own initiative, with good numeracy and IT skills.

You will have great communication skills with proven customer service experience. You will also be able to demonstrate good problem solving and administrating skills adopting a ‘hands on’ approach and a ‘can do’ attitude.

You will need to have;

Full current UK driving licence.
Be confident with IT equipment (laptops/tablets) and familiarisation of software products (Basic knowledge).
Be able to assist in diagnostics where required
This role will require access to secure sites and candidates will need to pass security checks to higher level.
Be organised and able to plan your days.
Skills and experience

Excellent command of spoken and written English
Knowledge and practical experience of hardware maintenance
Understanding electronics hardware and/or software applications
Working on customer sites including safe working practices
Hands on electronic and electromechanical experience
Maintaining documented records using electronic medium
Good working knowledge of Windows/cloud-based software and confidence with IT packages
Understanding of network and networking connectivity and cabling.
Developing long-term working relationships with customers.
If you have a good grounding in the above and are looking for an entry into field service then this could be the role for you. We are looking for bright, motivated, and passionate people to join our team!

Benefits:

25 days holiday + bank holidays
Ex-gratia day for Christmas Eve
Access to an online benefits portal
Annual salary life cover
Company Pension scheme standard 5%
Bi-annual discretionary bonus
To be considered, you must have full rights to work in the UK without the need for sponsorship