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Hire Controller - Monday to Friday role - company with great reputation in the industry

Client Details

Our client is a significant player in the retail sector, employing over 3000 people across multiple locations. They are widely recognised for their commitment to innovation and their unwavering dedication to customer satisfaction.

We are seeking a dedicated Hire Controller to join our logistics team. The successful candidate will be responsible for overseeing all aspects of equipment rentals, ensuring smooth and efficient customer service.

Description

The Hire Controller will be responsible for the following:

Efficiently handling customer inquiries and orders for equipment rentals
Ensuring accurate and timely processing of rental contracts and agreements
Coordinating with logistics team to manage equipment availability and allocation
Resolving customer complaints and issues in a professional and timely manner
Maintaining accurate and up-to-date records of all rental transactions
Liaising with finance team to ensure correct invoicing
Regularly reviewing processes and procedures to identify opportunities for improvement
Complying with all company policies and relevant regulationsProfile

A successful 'Hire Controller' should have:

A keen understanding of retail logistics
Exceptional customer service skills
Strong organisational and administrative abilities
Proven experience in a similar role
Ability to work well in a team environment
Proficiency in using modern office software and systemsJob Offer

The Hire Controller will receive the following

A competitive salary in the range of £24,000 - £26,000 per annum dependent on experience
Generous holiday entitlement
A contributory pension scheme
An opportunity to join a thriving team in a well-established retail logistics company
A supportive and inclusive work environmentWe encourage all qualified candidates who are passionate about retail logistics and customer satisfaction to apply