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Are you looking for a role that makes you feel valued, important and offers you the opportunity to make meaningful and transformative positive impacts on people's lives?

We are working with a global client whose ethos is plain and simple: we come to work to help be a part of a better future. If you are looking for a role within a business that inspires self-motivation, commitment and passion then you may just be the perfect missing piece to their team in Manchester.

Our client requires an individual with laboratory experience and strong interest / knowledge / proficiency in IT. They are committed to rewarding their employees for their impactful challenging work, so here are the perks:

Hybrid (2/3 days in office), providing flexibility when able
Free parking onsite
Fun company events
25 days holiday per annum + recognised bank holidays
You will be the kind of person who wants to make a difference within your day-to-day work, but of course there are a few other requirements:

Degree in a technical or scientific field, with knowledge of IT systems.
Experience in NHS organisations (pathology, pharmacy, procurement) and managing IT systems for data management.
Must have laboratory experience.
Proven skills in change management, project management, and problem-solving.
Strong communication and ability to build relationships.
Flexibility to work independently and in teams, with awareness of laboratory safety.
Full UK/EU driving license and access to a vehicle.

In this role you will be working across Manchester on a field based / hybrid basis, providing specialist product support. You will also be responsible for:

Manage the implementation of the Optimall Inventory system across multiple sites, coordinating with stakeholders to ensure timely delivery.
Provide comprehensive training and support to users, conducting gap analyses, and developing improvement plans.
Monitor inventory levels, conduct regular stock audits, and ensure key performance indicators (KPIs) are met.
Analyse data to optimize stock levels and maintain accurate inventory records.
Develop and maintain strong customer relationships, ensuring high levels of satisfaction and responsiveness to issues.
Oversee compliance with laboratory safety standards and ensure effective system usage.
Support change management efforts to facilitate system adoption and usage improvements.

Job Title: Laboratory Product Support Specialist / Account Manager
Location: Manchester Region (Field Based and Hybrid)
Salary: £20.51 - £23.08 (PAYE) per hour OR £27.20 - £30.62 (UMB) per hour
Full Time:
12 Month Contract (inside or IR35)

For more information about this Laboratory Product Support Specialist / Account Manager role, please contact Chloe McCausland at Clearline Recruitment