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Income Protection Claims Specialist

Fully Remote

£45,000 + bonus

MERJE is seeking an experienced Income Protection Claims Specialist for a leading Insurance company. This role offers an exciting opportunity to assess complex claims, mentor team members, and drive process improvements. The ideal candidate will have extensive knowledge of income protection and a passion for delivering exceptional client service.

The Role

As an Income Protection Claims Specialist, you'll assess complex claims, ensure compliance with industry best practices, and support team development. This role offers competitive benefits, including bonus schemes, pension contributions, and health insurance, along with flexible working arrangements.

Key Responsibilities:

Assess income protection claims, adhering to industry-leading practices and service level agreements
Draft and issue claims decision letters and related correspondence
Liaise with stakeholders to ensure swift and correct claim outcomes
Mentor and train new team members
Participate in process improvement initiatives and system testing
Required knowledge and experience:

Extensive experience in assessing and managing income protection claims
Proven track record of dealing with the Financial Ombudsman Service on claims matters
Experience working with reinsurers
Strong presentation and training skills
Detailed knowledge of the UK insurance market and regulatory environment
If you're an expert in income protection and ready to take on a challenging role with excellent career prospects, apply now for the Income Protection Claims Specialist position!

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Applicants must be located and eligible to work in the UK without sponsorship.

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