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Training and Communications Specialist
9 month Fixed Term Contract
Remote - With Occasional travel to Luton or London
The Role
We are looking for a Training and Communications Specialist to be responsible for delivering the training and communications workstream on all new projects and expansion efforts for the UK and EMEA. This includes writing effective change management communications and plans and also conducting implementation and operational training for internal and external clients.
Solutions will typically cover Contingent Worker, RPO, SOW and Headcount Tracking, whilst working in partnership with market leading Vendor Management Systems (VMS) solution providers.
Key Responsibilities:
Development of training and communications plan for new implementations and existing clients.
Conducting training for new and existing clients and team members.
Creating and editing communications for suppliers and clients as per agreed communications plan.
Creating training documentation which includes presentations and reference guides.
Assessing current training and training documentation and recommending revisions in scope, format and content.
Maintaining training materials and other tools and functions associated with training & maintaining a communication template library.
Collating and analysing feedback to improve communication and training activities.About You:
Strong Organisational skills
Excellent communication skills - Ability to speak in public to large groups as well as small groups.
Strong writing skills
Time management SkillsEssential Skills/Experience:
MSP FieldGlass Trainer.
Full working knowledge and ability to utilize the following software programs: Microsoft Office Suite (i.e., Word, Excel, PowerPoint, and Outlook), Turtle, MS Project, WebEx and Visio
Experience in a training role or having delivered training to internal or external clients.
Instructional design and development experience.
Ability to prioritise workloads and react according to priority.
Previous experience in one of the following workforce solution disciplines: Managed Services and Contingent Workforce Solutions, Recruitment Process Outsourcing, Statement of Work Management Programs, Professional Services and SaaS VMS TechnologyWhat Can We Offer You?
A competitive salary package.
25 days annual leave plus public holidays, and your birthday off
Company pension
Benefits
An environment where your learning and development is supported through a range of various learning tools and courses.Impellam is a connected group providing global workforce and specialist recruitment solutions. Our 2000 people and market leading brands work across a broad spectrum of industries and job categories throughout North America, the UK and Europe and Asia Pacific. At Impellam we believe in the power of work. Through the power of work, we build better businesses and help people lead more fulfilling lives.Our strength lies not just in our brands, and their specialist vertical markets and regional knowledge, but in how we are united by one purpose, one culture, one driving force.
We call it Virtuosity. It's why we're different. It's our determination to do even more and to always be ambitious and brave for our customers and candidates. None of this would be possible without a culture based on trust. That's why we have an ambitious vision to be the world's most trusted workforce and specialist recruitment solutions group, trusted by our people, our customers, and our investors in equal measure. We trust our Virtuosos and give them the freedom and autonomy to do the right thing, to adapt and see the possible in the impossible. We make sure people make the difference. Together, we can deliver a world where you'll always have exceptional people doing exceptional work.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age