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Salary: £60,000 - £65,000 per annum (DOE)
Brand: Cantium Business Solutions
Location: Kings Hill (Hybrid)

The Role

Do you have experience in supporting an organisation who utilise the platform ServiceNow? Have you managed multiple projects that focused on the delivery of ServiceNow? Then this might be the ideal for you!

Cantium are looking for a hands-on ServiceNow Development Lead to take responsibility of the ServiceNow platform which consists of the ITSM, CSM Pro, HRSD and ITBM modules alongside some custom-built applications. Acting as the Technical Lead within the team you will team of administrators and developers on the roadmap and development of Cantium’s ServiceNow platform. You will provide expert guidance and training to the team on best practice and lead in designing solutions to meet our customer needs.

The ideal candidate will have significant experience delivering application support enhancements to ServiceNow and have proven experience working with Javascript, HTML, CSS scripting within ServiceNow.

The successful candidate will be working from our Kings Hill based office one day per week, please consider this before making your application.

What Cantium can offer you:

Minimum of 33 days holiday (inc. bank holidays)

Generous contributory pension scheme.

People focused culture with great communication and development opportunities.

A wide range of workplace wellbeing services.

Electric Car Scheme.

Employee shopping discount scheme.
Key Duties

Ensure the ServiceNow platform is maintained to meet technical, security statutory and business requirements.

Produce business requirements, technical specifications and configuration documents, ensuring traceability back to source and working with stakeholder to manage scope and prioritise requirements

Co-ordinate large scale ServiceNow enhancements assigning appropriate resources, ensuring relevant processes including change control and testing is adhered to, ensuring delivery is to time and budget and providing relevant communications to key stakeholders throughout.

Facilitate the scoping for change initiatives, contributing to the selection of the most appropriate means of representing business requirements ensuring the proposed solution is feasible and fit for purpose as well as adherence to business objectives and consistency, challenging positively as appropriate

Senior level consultant supporting commercial activities around the implementation, enhancement, and support of ServiceNow with a variety of customers and stakeholders.

Support the Head of Applications and Development and other stakeholders in procurement and contract renewal activities by providing advice and relevant documentation as required and tracking and highlighting measures such as licences and third-party development budgets
What we need from you

ServiceNow Certified System Administrator (CSA)

Level 5 qualification or equivalent professional qualifications and/or experience

Significant experience of delivering application support and enhancements to ServiceNow

Expert knowledge of ServiceNow and one or more of the relevant modules (ITSM, ITBM, HRSD, CSM)

Extensive knowledge of Javascript, HTML, CSS scripting within ServiceNow

Good knowledge of Jelly and Angular

Expert analytical and problem-solving skills

Customer focused with the ability to influence at a senior level

Excellent communication skills

Able to work from our Kings Hill office one day per week
About Cantium Business Solutions

Cantium Business Solutions is a back-office services provider established by Kent County Council. They partner with local government, education and private sectors to understand their business needs and challenges and provide tailored solutions. Their focus on insight and collaboration ensures that they remain connected to these organisations to enhance their key business priorities such as such as IT strategy and architecture, project management and fully managed IT services.

We recognise that work isn't just somewhere you go for a set number of hours. Work is something we do. “Cantium Working” is our vision of the behaviours and attitudes inherent in ‘agile’ working. As a business we are committed to providing a flexible approach to when, where and how our staff work. Cantium working enables you to work in the way which best balances personal and work life – helping you achieve a great work life balance

About Commercial Services Group

Commercial Services Group (CSG) is the largest, local authority-owned trading company (LATCO) in the UK, wholly owned by Kent County Council. CSG generates over £800m in revenue per annum and provides services to over 16,000 education and public sector customers globally.

CSG is striving to be recognised as the global leader in Education and Public Sector services, currently operating in 86 countries, with 1,800 staff across 28 trading brands, providing expertise ranging from: HR Services, IT Services, Energy, Education Resources, Procurement and many more