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Apple Recruitment are recruiting for an Administrative and Clerical Officer (Band 3) on behalf of our client to work in Belfast area.

Main duties and responsibilities:

* Input and extract patient information from information systems e.g. RIS in order to provide an effective and efficient service.

* Select patients from the lists in clinical priority and chronological order and offer appointment date.

* Have a working knowledge and understanding of targets and the Integrated Elective Access Protocols (IEAP). Adhere to this policy at all times.

* Deal with general enquiries / provide advice which requires immediate action within definitive guidelines, protocols & policies.

* Responsible for prioritising own workload, maintaining diaries, making appointments, receiving and processing incoming mail / email in an accurate and timely manner in accordance with agreed procedures within area of responsibility

* Develop and maintain strong communication with a range of staff including Clinical and Nursing Staff and administrative staff across multiple teams and Directorates.

* Provide assistance for other team members with tasks as and when required.

* Assist with training and induction for new start staff within area of responsibility.

* Participate in quality improvement initiatives and assist in the implementation of new systems and procedures.

* Assist with requests for information.

* Identify concerns and raise them with Line Manager before considering options and implementing appropriate action.

* Arrange meetings as requested

* Take minutes of meetings as required.

* General office duties such as photocopying / faxing / scanning.

* Attend Team Meetings on a regular basis and take any necessary action resulting from matters raised.

If you wish to apply or would like more information, please email your CV in Microsoft word format to Daniel Finlay by clicking on the link below by Wednesday 23rd October 2024.

You must also include a bullet pointed synopsis at the top of your CV demonstrating how exactly you meet the Essential Criteria below:

1a.) 4 GCSE’s Grades A-C to include English Language (or equivalent Qualification) AND 1 year’s administrative /clerical experience.

OR

1b.) NVQ Level 2 in Administration (or equivalent qualification) AND 1 year’s administrative /clerical experience.

OR

1c.) 2 year’s administrative /clerical experience.

2.) Experience in using Microsoft packages to include WORD, EXCEL, and OUTLOOK.

3.) Essential skills and knowledge:

* Ability to work as part of a team.

* Ability to use own initiative.

* Excellent organisational skills with an ability to prioritise own workload.

* Effective communications skills to meet the needs of the post in full.

* The ability to work in a challenging and changing environment.

* The ability to ensure accuracy in own work.

* The ability to effectively use office admin systems such as diary management and filing systems.

* Knowledge of the Data Protection Act.

Desirable Criteria:

1. Experience of using computerised databases.

Further Details:

* Hourly Rate: £11.67

* Hours: 37.5 hours, Mon-Fri 9am-5pm

* Duration: Up to 3 months with possibility of extension

If you wish to apply or would like more information, please email your CV in Microsoft word format to Daniel Finlay by clicking on the link below by Wednesday 23rd October 2024.

Applicants must ensure their CV is accurate and up to date. The CV should include your full employment history inclusive of dates, all academic achievements and full personal contact details.

Please note only applicants that match this criteria can be considered for the role.

Apple Recruitment Services is acting as an Employment Agency in relation to this vacancy. Apple Recruitment Services is an Equal Opportunities Employer