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Sales Administrator

Location: St Ives

Hours: Monday – Friday – 8:00 am – 4:30 pm

Salary: Up to £11.50ph DOE

Benefits: Holiday and pension

Duration: Temporary to permanent

Our client is looking for a driven and confident individual to join their sales order processing team. The role involves managing a variety of tasks and facing challenges with a proactive attitude.

Who are we?

We are Busy Bee Recruitment, an awarding-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our wonderful client base.

Skills and Experience:

* Previous experience is a plus, but your enthusiasm and drive are what really count.

* You know how to keep customers happy, even when handling high volumes of emails.

* Keen eye for detail

* You’re self-motivated and can work independently

Duties:

* Continuously review orders for potential discrepancies and notify customers of any issues within 12 hours to resolve them efficiently.

* Manage company correspondence, handle complaints, and respond to queries promptly and professionally, maintaining high standards of customer service.

* Ensure all incoming orders are accurately loaded into the system on the day they are received.

* Process orders daily ensuring accuracy and efficiency to meet individual performance KPIs.

* Collaborate with the team to meet and exceed team KPIs.

* Provide proactive support to the order processing team and assist other office departments when necessary to ensure smooth operations.

* Confirm all processed orders with customers within 24 hours, ensuring timely and clear communication.

If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Business for this Temporary vacancy