Login to Apply

Our client is seeking a friendly, proactive Customer Support Advisor to join their growing team. You'll be the first point of contact for our customers, providing timely, helpful, and empathetic support across various channels, including phone, email, and live chat.

Key Responsibilities

Respond promptly to customer inquiries, resolving issues efficiently and professionally.

Handle complaints with empathy and escalate when necessary.

Maintain accurate records of customer interactions and feedback.

Provide product and service information, guiding customers to make informed decisions.

Collaborate with internal teams to ensure customer satisfaction and identify improvement opportunities.

What We're Looking For

Exceptional communication skills, both verbal and written.

A positive attitude with a genuine desire to help customers.

Strong problem-solving skills and attention to detail.

Ability to manage multiple tasks and prioritise effectively.

Previous experience in customer service or a related role is preferred but not essential.

What We Offer

Weekly pay

Hybrid working

Pension scheme

Free On-Site Parking

A supportive, inclusive, and fun working environment.

Due to the unprecedented volume of response, we are currently receiving, regrettably we are no longer able to respond to every application individually. If you have not heard back from us within 48 hours, please assume your application for this role has been unsuccessful. We do read each CV carefully and if the situation changes or another potentially suitable role becomes active, we will be back in contact.

Hiredonline is an advertising consultancy. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to