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Billing Manager

An outstanding opportunity for a motivated and driven individual to join one of the UK’s leading Telecoms companies based in London. Our client not only provide expert, comprehensive telecommunications services to businesses and consumers but also are proud to be able to contribute and support local communities. Over the years they have showcased loyalty, support, and respect not only to their customers but also to their employees!

We are looking to speak with applicant who can demonstrate commitment, enthusiasm along with willingness to contribute to this outstanding business.

Main responsibilities for the successful Billing Manager:

As the Billing Manager, you will be responsible for managing all aspects of our Telecom and Mobile Billing Operations, ensuring accuracy, efficiency, and adherence to industry standards. Leading our exceptional Billing Team, you will manage daily Billing Operations and Support to maintain excellence in service delivery.

* Oversee the end-to-end Telecom billing process using aBillity billing platform.

* Ensure timely and accurate generation of invoices for all Telecom services.

* Maintain data in billing system to suit the business needs.

* Analyse billing data to identify trends, discrepancies, and opportunities for improvement and provide recommendations based on this.

* Prepare monthly reports and challenge current reporting methodology to improve quality.

* Produce dealer and staff commissions reports.

* Address and resolve customer billing inquiries and disputes in a timely manner.

* Collaborate with the various sales and support teams to ensure a seamless billing experience for clients.

* Lead and mentor a team of billing specialists.

* Provide training and support to team members on the billing platform and billing processes.

* Encourage teamwork across departments to address shared challenges and enhance overall productivity and a unified approach to company goals.

Main Requirements for the successful Billing Manager:

* Previous experience within a similar role in the Telecom industry.

* Great leadership and organisational skills – seeking continual efficiencies.

* Confident and innovative, but calm under pressure.

* Excellent written and verbal communication skills.

* Knowledge of aBillity billing system would be desirable.

* Able to work independently and proactively in an efficient manner.

* Uphold confidentiality and private matters

What we offer in return to the successful Billing Manager:

* Monday to Friday (Office based).

* Salary £50,000-£60,000 dependent on experience.

* UK’s leading wealth management pension scheme.

* Unrivalled career development prospects.

* Holiday entitlement + Bank Holidays.

* Company Perks and Discounts.

This is more than just a job, it’s a career with one of the top Telecoms companies in the UK, where you will have the tools, support, and opportunities to shape your future. If you are ambitious, enjoy building relationships, and are looking for a role where your efforts translate into real results, this could be the perfect fit for you.

Paradigm Employment Services Ltd is acting as an Employment Agency in relation to this vacancy