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Migrant Help are hosting an exciting and unique opportunity to recruit a Modern Slavery and Human Trafficking Client Adviser to join our dedicated and compassionate Modern Slavery Human Trafficking (MSHT) team in Northern Ireland, on a Fixed Term Contract (maternity cover). In return you will receive a competitive salary of £28,639 per annum increasing to £32,612 per annum following successful completion of a 6 months probation period.

This is a hybrid role.

About us: 

Migrant Help is a leading charity that was established in 1963 and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects migrants, treats them with respect and enables them to reach their full potential. We foster a culture in which equality, diversity and inclusion are recognised, valued and encouraged. It doesn’t matter who you are or where you come from, we match your skills with the needs of our organisation, as long as you share our values, vision and goals. We welcome applications from candidates regardless of their age, religion or belief, race, gender reassignment, disability, sexual orientation, sex, marriage or civil partnership, pregnancy and maternity.

The Modern Slavery and Human Trafficking Client Adviser role:

The scope of this role is to work as part of the Victims of Slavery Support Service (VSSS) and to provide a professional support service to victims of trafficking and ensure a seamless service to clients. This includes the provision of support, advice and guidance in addition to providing assistance with the completion of any relevant support applications. There is a requirement that the post-holder will meet the changing local business needs and will re-prioritise work as necessary. The post-holder will work consistently to ensure the continuous local development of the support service; they will ensure that all advisory processes and procedures are efficient, professional and consistent at all times. The post holder is expected to contribute to the overall success of the Organisation in accordance with Migrant Help's aims, objectives, vision and values.

Key responsibilities of our Modern Slavery and Human Trafficking Client Adviser:

Provide support to victims of trafficking (known as clients), as directed by the VSSS Senior Client Adviser

Manage a case load offering appropriate individual support to client

Refer clients to health and specialist agencies as necessary

Arrange for the provision of necessities, including accommodation, food, clothing, toiletries

To arrange meaningful activities, which may include social events, language lessons, orientation briefings, etc

Support the process of clients being able to obtain employment and affordable housing, where appropriate

Arrange the process of supporting a return to a client's country of origin, where appropriate

Collect management information as required • Arrange for the preparation of appropriat

The above list of job duties is not exhaustive; the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post

Skills and experience we are looking for in our Modern Slavery and Human Trafficking Client Adviser:

Experience of working in an office environment, undertaking general office and administrative duties

Experience and understanding of good teamwork

Experience of working in a client focused environment, providing face to face customer service to clients and visitors

Experience of creating and maintaining filing systems and administering databases

Knowledge and working experience of the Data Protection Act 1998 / GDPR

Excellent self-organisational skills with an attention to detail and proactive approach

Ability to work accurately and systematically, demonstrating attention to detail

Ability to work flexibly on own initiative and as part of a team

Ability to work under pressure and to deadlines, planning time and priorities effectively

What else to expect:

This post is subject to an ACCESS NI check

This post will require travel, therefore flexibility is required to meet this need when it arises

This post may require you to work outside of your contracted hours and therefore flexibility is required

Closing Date: 27th November 2024

If you are interested in becoming our new Modern Slavery and Human Trafficking Client Adviser, please click 'APPLY' today. We look forward to hearing from you