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We are recruiting for a global retailer dedicated to making a positive impact through their workforce. This client promotes a vibrant work culture built on passion and empowerment, enabling team members to excel and achieve their goals. As a forward-thinking and expanding major global retailer, they are committed to ethical practices and sustainability.

Their focus on innovation and social responsibility reflects core values that prioritise both people and the planet. With a bold vision that embraces change and challenges norms, they aim to deliver significant economic, social, and environmental benefits. If you're seeking to join a team that values authenticity and encourages creative thinking, this is an opportunity not to be missed.

They are looking to expand their team in Brighton and are seeking a Franchise Business Manager to join them on a full time basis. You will be responsible for managing relationships with Head Franchisees to drive growth, ensure compliance, and maximise profit through strategic initiatives.

Benefits:

Comprehensive benefits package - details to be provided if selected
The Requirements:

Essential retail operations experience, preferably in multi-store settings
Strong understanding of store operations and profit and loss (P&L) management
Desirable multi-channel experience
Familiarity with the cosmetics and toiletries industry is a plus (desirable)
Experience managing franchisees, markets, or regions, focusing on consistency in execution, sales growth, and performance management (desirable)
Experience working in an international environment, interacting across diverse cultures (desirable)
Effective presentation skills
Confidence and curiosity, with a comfort level in ambiguous situations
High levels of drive, determination, and energy
Strong emotional intelligence
The Responsibilities:

Drive profitability and growth for assigned franchise markets through support and performance management
Collaborate with franchisees and general managers to enhance retail and wholesale sales
Develop and review business plans aligned with company strategy
Engage with markets to support franchisees in achieving operational targets
Analyse competitor performance and market data to inform decisions
Coordinate with Supply Chain and Commercial on product quality, pricing, and training
Review performance KPIs and recommend actions to meet budgets
Implement category plans and global marketing initiatives
Identify sales opportunities through campaign management and tailored offers
Serve as the main contact between franchisees and the international team for support
Share best practices across markets and teams
Provide feedback on category strategy and training needs
Maintain ethical standards and report workplace risks and incidents

If you are interested in this excellent opportunity to join a global business and advance your career, please apply here or contact Jamie Woodward at Clearline Recruitment.

Job Title: Franchise Business Manager
Location: Brighton
Salary: £50,000 - £60,000 per annum
Full Time