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Key Tasks:

Primary focus on delivery of all FM Operations service level agreements and scope of work
Coordinate with FM Operations, WPS and Engineering Service teams to deliver service excellence in line with contractual obligations
Coordinate with other customer 3rd Party supply partners, customer suppliers and customer business units and all things operational to the building
Support/Monitor 3rd party maintenance supplier activities when required and report any corrective works arising
Be a culture carrier for behavioral Health and Safety and comply with all HSE requirements as outlined and as instructed by the company policy
Report all accidents, occupational illnesses and emergencies in relevant logbooks/sharepoint sites or documentation
Ensure all contractors, under sphere of control, operate with the appropriate authority and permits and adhere to the site rules and regulations at all times.
Stop any work that is unsafe or you witness unsafe acts
Conduct monthly self-assessment audits in support of quarterly contract performance requirements
Responsible for the image and visual standards of the site/s taking ownership of any issues or concerns
Support the Campus FM and Engineering teams with the upkeep and maintenance of all QHSE Logbooks
Co-ordinate site waste and recycling arrangements
Carry out statutory fire testing and associated checks
Coordinate with Security and report any faults on access entry system where necessary
Act as responsible person in line with DFA to carry out cost control function
Take ownership and understand customer requirements and be able to demonstrate the ability to close out concerns and ensure customer is kept appraised at all times
Provide and arrange cover for the FM team as defined by line management
In addition to the above mentioned tasks, other activities and responsibilities may be individually defined

Person Specification:

Strong PC skills, MS Office
Good administrative skills
Key focus for this role is to ensure that all FM services are delivered in a confident and efficient manner
Knowledge and awareness of the facilities management industry
Health and Safety awareness
Supported the running of a large corporate office space
Practical experience in working with supply partners to deliver a seamless, integrated service
Customer services experience and the ability to communicate at all levels