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Our client is an industry leader specialising in the complete life cycle from design to installation of self-storage facilities across the UK.

We are seeking a confident and decisive Operations Manager to take control of operations, delegate effectively, and ensure seamless project execution across departments.

Key responibilities:-

Leadership & Team Management:-

* Lead and manage internal teams, ensuring productivity and adherence to company policies and procedures.

* Oversee and support administration, ensuring efficient handling of project documentation.

* Monitor staff performance and implement process improvements where necessary.

Client & Project Management:-

* Act as the first point of contact for new enquiries and manage initial client interactions.

* Attend client meetings on-site with the Managing Director, ensuring clear communication and project alignment.

* Manage client relationships, addressing any concerns or troubleshooting issues as they arise.

* Oversee project scheduling, ensuring timelines are met and projects are completed efficiently.

Operational & Compliance Oversight:-

* Liaise with subcontractors, troubleshoot issues, and ensure smooth coordination of work.

* Manage building control processes, ensuring compliance with industry regulations.

* Prepare and maintain Health & Safety documentation, ensuring adherence to all regulations.

* Raise purchase orders and manage procurement processes effectively.

What We’re Looking For:-

* A confident, decisive leader with strong delegation and problem-solving skills.

* Proven experience in operations management, project management, or construction management, ideally within self-storage, construction, or a related industry.

* Ability to troubleshoot client and subcontractor issues, ensuring smooth project execution.

* Strong organizational skills with experience in project scheduling and team management.

* Experience with building control regulations is desirable, but full training will be provided.

* Competency in AutoCAD is preferred, with the ability to make minor amendments as required.

* Excellent communication and interpersonal skills to engage with clients, teams, and external stakeholders