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Service Coordinator

Are you an organised and customer-focused individual looking for a new opportunity? Our client, a leading organisation with a fantastic team culture, is seeking a Service Coordinator to join their dynamic team. As a Service Coordinator, you will be responsible for providing exceptional support to customers and ensuring the efficient operation of the service department.

What's in it for you?

Annual salary of £23,500 rising to £25,000 after probation
Permanent contract with our client
Full-time working pattern - Monday to Friday 8:30am - 5:00pm
25 days holiday allowance, plus bank holidays
Company pension schemeResponsibilities include:

Manning the service department phone lines, providing telephone support to customers
Managing and organising engineers' diaries
Schedule and plan engineers' workload for breakdowns, return visits, and other ad-hoc visits
Logging machine breakdowns and effectively handling customer queries
Coordinate with service engineers to resolve any field issues and provide necessary information
Communicate with suppliers and manage orders for parts
Provide basic technical support to customers
Assist in planning and organisation of pre-planned preventive maintenance calls and visitsRequirements:

Positive attitude and a passion for delivering exceptional service
Strong organisational skills and the ability to multitask effectively
Excellent communication and customer service skills
Proficiency in using Microsoft Office applications
Previous experience in a similar role is advantageous but not essentialIf you are a proactive and customer-focused individual looking for a new challenge, we want to hear from you! Don't miss out on this exciting opportunity!

Apply now by submitting your CV. We look forward to hearing from you and discussing how you can be a valuable member of our client's team.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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