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IT Support Engineer / Service Desk Support Engineer (2nd & 3rd Line)

As a Support Engineer will be able to find & solve problems, or simply make changes where required to the project/product you are working on.

You will be comfortable in taking responsibility for the IT Support within the business, and have a passion for solving problems.

Our IT Support Engineers are an integral member of our team and are involved influencing the support of sophisticated solutions and ensuring their robustness. This is a superb time to join and be part of our growth.

You will have:

* Soid experience as an IT Support Engineer within an MSP environment (Essential)

* Experience in working to SLA’s .

* Experience of supporting multi-site clients.

* 2nd - 3rd Line Support is essential.

Desirable experience/qualifications:

* Any Microsoft certification (MCSA, MCSE, VMware etc.)

* Network Support (Ideally comprehensive Cisco Networking tools)

Technical Skills Required:

* Office 365 / O365

* Citrix and Hyper-V

* Handheld device support

* Windows Server

* Active Directory / AD

* MS Exchange

* Firewalls

* Network Support

As part of the role, you will be rewarded with the following:

* An attractive starting salary!

* A chance to learn new technologies & techniques

* Personal training budget

* A fun, dynamic working environment.

* Excellent career progression

* Regular salary re-views

* Attractive holiday entitlement

* Excellent work life balance

Skills:

Office 365 / O365, Citrix and Hyper-V, Handheld device support, Windows Server, Active Directory / AD, MS Exchange, Firewalls, Network Support