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Are you passionate about providing outstanding customer service? Do you enjoy creating memorable experiences for guests? We are looking for a friendly and professional Front of House Team Member to join our vibrant team. This role is perfect for someone who thrives in a customer-focused environment and enjoys being the face of a hospitality business.
Why Work With Us?
* Welcoming Team: Be part of a supportive and energetic team in a dynamic hospitality setting.
* Skill Development: Enhance your customer service and hospitality skills with opportunities for growth and career progression.
* Flexible Role: Enjoy flexible working hours in a busy, fast-paced environment.
* Customer-Centric Culture: Work in a setting where providing excellent service is the top priority.
* Career Growth: Join an organisation that is committed to your professional development.
* Supportive Environment: We offer a positive work culture focused on employee well-being and work-life balance.
Main Duties and Responsibilities: Front of House
* Greet and welcome guests upon arrival, ensuring a friendly and professional first impression.
* Assist with seating guests and managing reservations efficiently.
* Handle customer inquiries, both in-person and over the phone, ensuring prompt and clear communication.
* Take orders, serve food and beverages, and ensure the dining area is clean and well-maintained.
* Process payments accurately, handling cash and card transactions securely.
* Coordinate with kitchen and bar staff to ensure smooth service flow.
* Address any guest concerns or special requests promptly and professionally.
* Maintain a clean and organised front-of-house area, adhering to all health and safety guidelines.
Desirable Skills Include:
* Previous experience in a customer-facing role, particularly in hospitality.
* Strong communication skills and a welcoming, friendly attitude.
* Ability to work efficiently in a busy, fast-paced environment.
* Excellent organisational skills and attention to detail.
* Ability to multitask and remain calm under pressure.
* A passion for delivering outstanding customer service.
To ensure this role is the right fit for you, ask yourself the following:
1. Do you enjoy interacting with people and creating positive guest experiences?
2. Are you a natural problem-solver with strong communication skills?
3. Can you thrive in a fast-paced, busy environment?
If you answered "yes" to these questions, we encourage you to apply and become an essential part of our front-of-house team!
Please note that Ambitions Personnel is working as a Recruitment Business for this role