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This role offers the opportunity to join a global leader in the Industrial/ Manufacturing sector, providing 2nd/3rd line IT support with a focus on SCCM and Microsoft Intune. With a competitive salary package, flexible hybrid working, and comprehensive benefits, you'll work in a dynamic environment that values innovation and professional growth.
Client Details

This company is a global leader in the Industrial/Manufacturing sector, with a team of over 10,000+ professionals headquartered in the UK. Renowned for its commitment to innovation and sustainability, it plays a crucial role in supporting local communities and economies. With a strong national presence and numerous sites across the UK, the company is driven by ambition and takes great pride in delivering transformative projects that make a lasting impact.

Description

The IT Support Engineer's roles and responsibilities include, but are not limited to:

SCCM Management: Ensure the continual upgrade and maintenance of System Centre Configuration Manager (SCCM), keeping the site up-to-date through application deployment, content management, and patching.

Microsoft Intune Support: Provide daily diagnostics and technical support for end-user Windows devices, focusing on vulnerability management to keep devices secure and up-to-date.

Maintain and update Operating System Deployment (OSD) task sequences, including adding or removing drivers and applications as needed.

Deliver 3rd Line support for SCCM and Windows operating systems, including the broader IT estate, by creating and modifying Intune configurations for endpoints and managing application packaging.

Support automation scripts, troubleshooting, and scripting, using tools like Windows Defender, Intune, and SCCM to maintain device health and ensure endpoint compliance.Profile

The successful IT Support Engineer will possess:

Proficiency in SCCM at a 2nd/3rd line support level.

Strong expertise in the Microsoft technical stack, particularly within the End-User space.

In-depth knowledge of Intune, Group Policy, Windows 10 & 11, and Microsoft Defender.

Basic familiarity with PowerShell scripting.

Excellent communication and interpersonal skills, with the ability to document changes, processes, and new technologies clearly.

A strong commitment to continuous learning and professional development.

Familiarity with the ITIL Framework.Job Offer

An attractive salary package between £37,000 and £40,000 per annum
Flexible hybrid working, only 2 days a week at your nearest office in London, Newcastle, Derby, Sheffield, or Glasgow
Generous company benefits, including a pension plan and Cycle to Work scheme
Enhanced maternity and paternity leave
Paid volunteer time, to help you make a positive impact
Comprehensive private medical insurance and sick pay
A dynamic and supportive company culture that champions innovation, professional development, and a healthy work-life balance