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Our client has been providing top-tier IT support services to businesses in the Harrogate and Leeds area. Their commitment to creating bespoke schedules and maintaining formal processes has earned them a loyal customer base. As they're looking to expand, we seek a dynamic Business Development Executive to bring new clients into signed IT support contracts.
Position Summary:
The primary objective of the Business Development Executive is to identify and secure new clients for their IT support services. This hybrid/Remote role requires a combination of remote work, office visits, and client meetings. The successful candidate will develop relationships with potential clients, understand their IT needs, and convert them into long-term customers.
Key Responsibilities:
* Identify and pursue new business opportunities to sign IT support contracts.
* Generate leads through business networking, cold calling, and other strategies.
* Meet potential clients in person or via Teams to understand their IT requirements and propose tailored solutions.
* Develop and maintain relationships with prospective clients to understand their needs and challenges.
* Communicate effectively to gather insights about client grievances and shortfalls.
* Collaborate with internal technical teams to create comprehensive proposals for potential clients.
* Present proposals to clients, highlighting how their services can meet their needs and improve their IT infrastructure.
* Identify opportunities for additional sales, including equipment (desktops, laptops), labour-intensive projects, and services such as Microsoft 365.
* Ensure ongoing sales opportunities from existing signed clients by being their first port of call for technical queries.
* Work with the team to develop their IT support contract offerings and identify new product opportunities.
* Suggest and implement improvements in their service delivery and product offerings.
* Aim to secure at least one signed contract from a new client per month after the initial settling period.
Skills:
* Excellent communication and interpersonal skills.
* Understanding of IT support services and the ability to explain technical concepts to non-technical clients.
* Ability to work independently and as part of a team.
Requirements:
* Ability to travel to client sites.
* Live within a commutable distance to the Harrogate or Leeds area to facilitate office visits and client meetings.
* Valid driver's license and access to a reliable vehicle.
Benefits:
* Competitive salary with Uncapped Commission
* Remote work
Don’t miss out on this fantastic opportunity to grow your sales career