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Reporting to the Business Systems Manager, the role will support the set-up of product and service information ERP system and maintain system pricing and other product information throughout product lifecycles, while ensuring products are defined accurately within the ERP prior to order entry/production commencing.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Support the product setup process in the system from start to finish, including interfacing with other departments to garner the information required in line with our product timelines.

• Analyse and interpret product specifications and repair procedures to identify all product components and tasks and their effects on information systems.

• Provide regular update communications to other departments following system updates.

• Test all relevant systems for product accuracy, including product configurator.

• Support in setting up, testing and support for order entry software (EQ).

• Maintain the catalogue of UPC codes and the systems that utilise them.

• Other duties as assigned.

EDUCATION AND EXPERIENCE

• Previous experience as a technical administrator or similar working with operational teams would be preferred.

SKILLS AND PERSONAL QUALITIES

• Process driven, analytical and detail oriented.

• Confident user of Microsoft Excel.

• Able to establish and meet deadlines.

• Willingness to learn, take on new challenges and drive change