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Credit Controller
Location: Poole
Salary: up to £30k DOE + Bonus.
Hours: 8am-5pm Mon-Fri (1 hour lunch) – Office based.
Benefits for the Credit Controller:
* 22 days rising after 2 years + Holiday buy-back scheme
* Free Parking
* Company Pension
* Free lunch every Friday
* Company social and corporate events
* Training provided
Aspire Jobs are delighted to be working with our client who are a well-established family run business who are seeking a proactive and detailed individual to join their busy, hardworking team as a Credit Controller. The successful candidate must have Credit Control and customer service experience. This candidate will need to be self-motivated and is able to hit the ground running. You will need to be a good listener, a problem solver as well a team player.
Responsibilities of a Credit Controller: -
* Be the first point of contact for customer account queries
* Reconciliation, managing customer portals and integration
* Review new and existing accounts for creditworthiness, setting and suggesting appropriate terms and credit limits
* Effectively review, manage and collect customer accounts prioritising to maximise cash flow whilst minimising risk of exposure
* Resolve invoice and payment queries promptly and efficiently
* Produce and distribute customer overdue / reminder letters
* Proactive management of new accounts and high value invoices
* Hold weekly meetings with each of the sales division that you manage to escalate key issues and agree on ways to move forward
* Build effective relationships and rapport with customers and internal contacts
* Provide exceptional customer service
* Provide cover within the finance team as and when required.
Requirements for the Credit Controller: -
* Have credit control experience
* Have customer service experience
* Be analytical, self-motived, driven and enthusiastic
* Have excellent communication skills verbal and written
* Be a highly proficient IT user, including excel, outlook and accounting software
* Have strong organisational and time management skills
* Be able to work under pressure with a high volume of workload
* Be a Team player