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Overview:

Manage and administer service charges for social housing, ensuring accuracy and compliance with legal requirements.
Establish and maintain procedures to calculate service charges in line with service charge policy.
Report to the Director of Finance.
Project manage a single approach to service charges.

Responsibilities:

Prepare and calculate accurate service charge estimates and actuals.
Ensure service charges comply with legislation and lease agreements.
maintain detailed records of service charge accounts, transactions and reconciliations.
Identify options to maximise service charge income collection whilst maintaining value for money.
Develop annual service charge budgets.
Monitor and report service charge expenditure, identifying variances.
Provide regular financial forecasts.
Oversee the issuance of service charge invoices.
Be the main point of contact regarding service charge queries and disputes.
Manage the Section 20 consultation process.
Ensure compliance with statutory requirements.
Prepare and issue Section 20 notices.
Identify and implement improvements to enhance efficiency, accuracy and resident satisfaction. Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law