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Job Purpose:

This is a key position, carrying out planned and reactive maintenance across a number of site locations. The purpose of this role is to carry out non-technical repairs and minor PPM’s. You will also assist in carrying out planned and reactive maintenance, electrical, and mechanical plant works at various sites. All work will be completed to the highest standards in an efficient and cost-effective manner, whilst complying with all Health and Safety legislation.

Key Accountabilities:

Performance

• Prioritising and completing minor maintenance and repair work to agreed timescales

• Complete all necessary PPM’s and reactive maintenance schedules within agreed timescales and to ensure all necessary paperwork is completed accurately and as required.

• Responding promptly and positively to service call requests from the Helpdesk and to assess the requirements of the job and carry out repairs as necessary.

• Ensuring all tools and equipment necessary to complete minor maintenance and repairs are available and serviceable at all times.

• Although aligned to an area for the purpose of PPM completion there may be times that the AMT may be required to attend other sites within the Division to carry out work.

• Work with company and client colleagues to ensure laid-down standards of quality are maintained at all times.

• Represent the company in a professional manner at all times and develop a good working relationship with City and client colleagues.

• Support other City technicians/teams with any major or minor maintenance work.

• Carry out all tasks in accordance with specific KPI’s.

• Monitor and update the Mercury system including live job updates

• You will be require to undertake minor plumbing works and experience of plumbing either commercial or domestic would be advantageous.

Process

• Comply with the company Health and Safety Policy at all times.

• Complete all mandatory online training and Evolve modules.

• Effectively communicate with other team members and management.

• Ensure all costs are approved

Other

• To undertake any other reasonable duties and/or responsibilities as may be required.

Knowledge, Skills and Abilities:

A level 2 trade qualification (NVQ / City & Guilds / Apprenticeship)

Previous experience in multi skilled building maintenance is required.

Plumbing skills / experience / qualification

Full driving license required

Ability to maintain and repair a range of equipment.

Quality of repairs and maintenance.

Speed and efficiency of work.

Problem Solving.

Good PC Skills – Apple and Android.

Response to service call requests within agreed response times

Achievement of PPM schedule within agreed timescales

Maintenance of Health and Safety policy

Client and City colleague relationships and feedback

Strong communication skills, both written and verbal