Login to Apply

Account Manager
Temporary
Brierley Hill
£23,000-£26,000

Standard working hours:

Monday – Friday, no weekends.
8:45am – 5:15pm, 4:00pm on Fridays.
No overtime is available.

Key responsibilities:

Supporting day to day running of the key customer.
Phoning and emailing the customers and suppliers.
Chasing product.
Chasing delivery dates.
Dealing with purchase orders.
Dealing with global communications - Poland etc.
Manually adopting reports so Excel experience is crucial.
Monitoring order books.
Using a unique system with codes and memory is required.
Customer service is a huge factor for us- responsive, reactive and confidence.

Qualifications/ Experience:

Previous experience in an administrative role is advantageous.
Excel proficient is essential.
Strong verbal and written communication skills.
Exceptional attention to detail and accuracy.
Ability to work collaboratively and effectively individually and within a team.

The ideal candidate:

Effective communication skills to communicate with clients and handle client queries, both in writing and verbally.
Provide timely and professional responses to client inquiries, ensuring high levels of customer satisfaction.
Complete all documentation with precision and accuracy.
Ensure that all client records, order books and documents are meticulously maintained and up to date.
Ensure accurate data is input into all systems and being able to analyse this data.
Facilitate effective communication and collaboration between different global departments.
Ensure strict adherence to regulatory requirements and standards