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After Sales Administrator

About the Role:

We are seeking on behalf of our client an Administrator, this role plays a crucial role in ensuring their customers receiving support and services after purchasing their products. This position requires excellent communication skills, meticulous attention to detail, and a proactive approach to problem-solving.

Key Responsibilities:

Lots of data entry on pre-prepared spreadsheets, making sure all information is correct, so an eye for detail is essential.
Maintain accurate records of customer interactions and service activities.
Monitor and follow up on outstanding customer issues to ensure timely resolution.Training will be given.

Requirements:

Proven experience in an administrative role.
Strong organisational and multitasking abilities.
Excellent written and verbal communication skills.
Proficient in MS Office Suite (Word, Excel, Outlook).
Ability to work independently and as part of a team.
Customer-focused mindset with a problem-solving attitude.

What We Offer:

37 hours/week Monday to Friday - with some flexibility
A supportive and collaborative work environment

How to Apply:

If you would like to be considered for the role of Administrator, please apply today and we will be back in contact to discuss further.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job