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Job Description – Retrofit Advisor

Are you ready to take the next step in your career and embrace a role that brings growth, satisfaction, and purpose? If so, our client could be the perfect fit for you!

We are seeking an individual who thrives in a fast-paced environment and is eager to pursue personal and professional development. At our client’s organisation, you’ll have access to all the tools and support you need to succeed in a dynamic and ever-evolving industry. Every day brings a new challenge, and you’ll find immense satisfaction in knowing you’re making a difference in people’s lives while contributing to the fight against global issues like climate change.

If this sounds like the opportunity you’ve been looking for, read on to learn more about our client and the exciting role they are offering.

About Our Client

Our client is a professional and agile organisation driven by a strong commitment to their core values: Drive, Respect, Innovation, Professionalism, Integrity, and Teamwork. These values define who they are and underpin every decision they make.

These principles are more than just words—they are deeply ingrained in their culture. Team members are expected to embody these values in their daily work, creating an environment where creativity, problem-solving, and collaboration thrive. Together, the team works towards the mission of delivering energy-efficient solutions that positively impact the environment while creating a better future for their customers.

Work Environment Includes:

* Modern office setting

* Growth opportunities

* Relaxed atmosphere

* Company perks

* On-the-job training

* Safe work environment

The Role: Retrofit Advisor

As a Retrofit Advisor, you will play a vital role in bridging the gap between customers and retrofit services. Your primary responsibility will be to support clients by explaining retrofit plans clearly and effectively, ensuring they understand the proposed energy-saving measures and the benefits these bring.

Key Responsibilities:

1. Understanding and Support:

* Possess a strong understanding of the UK’s commitment to achieving net-zero emissions and the global challenges of climate change.

* Use this knowledge to educate and support customers, helping them appreciate the advantages of retrofitting their properties.

2. Collaboration and Coordination:

* Work closely with key stakeholders, including:

* Retrofit Coordinator: Responsible for developing comprehensive retrofit plans.

* Operations Team: Manages the scheduling and execution of retrofit installations.

* Serve as the main point of contact for customers, ensuring seamless communication between the customer, the coordinator, and the operations team.

3. Communication and Administration:

* Translate technical details into customer-friendly language while maintaining accuracy.

* Keep all systems and records meticulously updated to ensure a smooth and accountable process.

The Impact:
As a Retrofit Advisor, you’ll play a crucial role in guiding customers on their journey toward energy-efficient living, contributing to environmental sustainability and supporting national climate goals.

Job Details:

* Job Type: Full-time

* Pay: £23,000 - £25,000 per year

* Additional Pay: Performance bonus

* Schedule: Monday to Friday, 8-hour shifts

* Location: In-person

Ardour Associates values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business