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Sales Office Manager

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At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference combined with creating a safe and inclusive working environment for all colleagues. This means we are positive about making adjustments as well as providing flexible working and we would be happy to talk to you about how this could work for you.

There is an exciting opportunity to join Bellway, one of the UK’s largest house builders. Our Manchester Division located is looking to recruit a Sales Office Manager to join the Division’s Sales team. This position is a fixed term position for 14 months.

The Role

The role of Sales Office Manager is to manage the sales administration process and deliver an efficient service to the Sales department. The Sales Office Manager reports into the Sales Director.

Principal accountabilities of the Sales Office Manager role include:

Co-ordinate the progression of sales from reservation from legal completion, including liaising with solicitors and collating legal documents as requested, ensuring all targets are achieved.

Train, coach and motivate sales administration staff to ensure their work is to a high standard.

Ensure that adequate cover is provided in the sales office, such as managing holidays and ensuring staff have knowledge of each other’s roles to cover for absences.

Ensure all sales systems are kept up to date including filing.

Produce weekly, monthly and other ad hoc reports required by the sales department, Divisional management and Group within the required timescales.

Review and update the sales section of the website to ensure that this is up to date at all times.

Handle telephone and e-mail enquiries from prospective customers regarding both forthcoming and existing sites.

Support and assist Sales Advisors, Sales Managers and the Head of Sales as and when required.

Register plots with the NHBC and record the same on appropriate the sales system

Experience, Qualifications and Skills

Experience

Experience of working within a busy and fast-paced Sales Office manager Role.

Experience of working within sales is desirable.

Experience of working within housebuilding is desirable.

Qualifications and Training

GCSE Maths and English – Grade 4/C or above (or equivalent)

Skills and Aptitude

Good interpersonal skills

Excellent organisation and administration skills, including good attention to detail

Ability to meet deadlines

Ability to work on own as well as part of a team

Works effectively to deadlines and competently works on multiple tasks simultaneously

Proficient IT skills along with a good working knowledge of Microsoft Office (Word, Excel and Outlook) and the ability to adapt to new systems

Committed to diversity and inclusion

The Role and Working Conditions

Willing to be flexible in respect to day to day duties and hours worked.

Office based role

In return we can offer you:

Competitive salary

Competitive annual bonus

Contributory pension scheme

25 days holiday, plus bank holidays

Holiday Purchase Scheme

Access to discounts and benefits portal

ShareSave Scheme

Cycle to Work Scheme

Life assurance

We reserve the right to close this vacancy if a large volume of applications are received