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Job Title: Service Engineer - Software

Salary: £50,000

Benefits: To be discussed at interview

Job Type: Permanent

Location: Bedfordshire

Job Start date: ASAP

Shift Pattern: Mon to Thurs 08:30 to 17:00, Fri 08:00 to 16:00

We’re supporting our client, a global leading manufacturer of specialist machinery who supply to the food, beverage, pharmaceutical and chemical industry. The client is looking for a Service Engineer to join their growing team. The successful Service Engineer will have experience of programming Siemens software from scratch and servicing / commissioning machinery.

Responsibilities for Service Engineer:

* Performing site visits for the purpose of installation, commissioning, training, upgrades and breakdowns.

* Writing, debugging and commissioning of software onsite for the purpose of production line integrations.

* Liaising with the company’s in-house personnel as required for assisting with resolving site issues.

* Being a ‘representative’ of the company in front of the client/ customer and acting in a professional, courteous manner.

* Providing remote software diagnostics and support for machine breakdowns, upgrades and installations.

* Providing telephone and/ or email support for machine breakdowns.

* Liaising with the Spares/ Service Administrator to ensure the support log is kept up to date with customer status.

* Liaising with the Spares Team so quotes can be produced for customers for parts and/or support.

* Assisting the software/ electrical team in-house with commissioning and testing of machines before shipment.

* Complete in-house documentation as part of the company’s commitment to quality such as test plans, validation documents etc.

About You:

Essential

* A recognised qualification in Electronic/ Electrical/ Controls Engineering i.e. BTEC, HNC etc

* Electrical/ Software (PLC) Engineering background

* Electrical certification for working with 3 phase installations

* 5+ years of experience in servicing machinery

* 5+ years of experience in fault finding machinery

* 5+ years of experience programming with Siemens/ Allen Bradley software

* Ability to fault find machines and implement reliable solutions

* Ability to look for and recommend features for product development to improve the product range

* Fully conversant with MS Office

* Ability to work effectively as part of a team

* Must hold a valid passport

* Excellent communication skills

* Able to use own initiative

* Ability to work to tight deadlines

* Prepared to travel to customer/ suppliers in the UK and overseas for service, installations and inspections.

Desirable:

* Degree educated in electrical/ control systems engineering

* Chartered or working towards chartered status

* Experience of installing/ commissioning packaging machinery

* Experience in commissioning production lines

* Experience in line validation and completing validation documentation

Job Application:

If you would like to be considered for the role of Service Engineer - Software, please apply with your full CV - or call us now. Whilst this position may not be of interest to you or suit your skills and experience, please don’t hesitate to get in contact with a member of the team at Willcox Matthews to understand how we can support you.

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We take your application seriously and we make every effort to respond to all applicants.

Candidates must be eligible to work and live in the UK