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Ellis Mason have partnered exclusively with an established business based in Royston to help them find a SALES SUPPORT COORDINATOR.

We are looking for someone with a customer driven background that has experience in engaging with and customers and assisting them throughout the sales order process. 

The SALES SUPPORT COORDINATOR role is available immediately for the right candidate. 

THE SALARY & BENEFITS

Dependent on experience, we will consider candidates within the range of £24,000-£26,000 per annum

25 days (plus the standard bank holidays)

Monday- Thursday 9am to 5pm, Fri 9am to 3pm!

Possibility of Home working on a Friday. (Office-based Mon-Thurs)

On-site parking or a 10-minute walk from the train station.

THE JOB

The main duties included within the role of the SALES SUPPORT COORDINATOR, are;

Compiling and entering complex sales orders onto the SAGE CRM or Excel database

Involvement in sales projects including new products or industries

Assisting the Sales team with the production of quotations

Working with the Sales team to ascertain pricing based on tangibles such as; total order amount, product used, volume of business, etc

Keeping in contact with existing and new customers to ensure that they are receiving optimal service at all times

Informing customers of delivery lead times and potential changes to their order

Handling incoming calls

As first port of call on the phone, handling each call appropriately

Contacting suppliers for quotes and estimates. Following up on order timelines

Social media engagement; creating social media posts, handling any responses, etc

Handling the storage of sample packs and print retains

Saving digital print files in the correct folders online

Assisting with the creation of data lists; e.g. if given an exhibitor list of contacts from a trade show, researching them, finding contact details, relevant contact names, etc

General administrative tasks such as; keeping the office tidy, taking the post, responding to e-mails, ordering equipment if requested, and more

This list is not exhaustive and the role may evolve dependent on the skills of the person