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Excellent opportunity within progressive company to learn all about insurance specifically relating to policies. Genuine career opportunities for the successful person.

* Up to £22,000 (regular salary reviews)

* Based in Dorking

* Hybrid (2 days WFH, 3 days in the office)

* Free parking

* Casual dress

Job specification:

* Learn the processes involved and systems used in policies

* Administration of policies, this will include quotations, policies and queries

* Working as part of a team delivering high quality telephone and email service to intermediaries, customers and other relevant third parties

* Efficiently process your daily workload in line with targets and set authority limits

* Working to operational deadlines

* Handle any policy queries or concerns from other departments of the company

* Provide customer service through telephone, email and live chat

Person specification:

* Good level of education

* Some work experience preferred

* Good interpersonal and communication skills

* Ability to understand and use established systems – good PC skills

* Attention to detail and ability to accurately record information

Additional information:

* Fruit provided weekly

* Optional breakfasts provided daily

* Share Save scheme

* Social / Charity events

* Pension scheme

* Employee benefits portal, Vitality and Death in Service

Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice!

Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.

By applying for this vacancy, you accept Optima Recruitment Limited’s Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.

Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer