Login to Apply

Property Credit Controller

Department: Lettings

Salary: £26,000 - £28,000

Location: 100% Office-Based

Company Overview: My client, a well-established property management company based in Liverpool, is seeking a dedicated Property Credit Controller to join their team. This role involves managing rental payments across a large portfolio of properties, ensuring the financial stability of their operations.

Role Objective: The Property Credit Controller will be responsible for monitoring and collecting rent payments, ensuring all accounts are current, and providing essential support in debt management.

Key Responsibilities:

Monitor rental accounts to identify late or missing payments.

Pursue outstanding payments through emails, letters, and phone calls.

Reconcile accounts and prepare rent schedules using Excel and the in-house property management system.

Communicate with tenants regarding rent accounts and resolve any queries.

Issue payment reminders and escalate unresolved issues as necessary.

Serve legal notices when required and manage the process through to completion.

Prepare cases for hearings and attend possession hearings or bailiff appointments if needed.

Identify and allocate missing payments.

Run routine and ad hoc reports and post daily rent charges.

Work closely with the finance department on rental payment matters.

Skills and Qualifications:

Communication: Strong verbal and written communication skills.

Attention to Detail: High attention to detail with the ability to manage your workload independently.

Interpersonal Skills: Confident in dealing with landlords and tenants, with an excellent telephone manner and the ability to handle complex issues professionally.

IT Proficiency: Competent in using Microsoft Word, Excel, and Outlook.

Teamwork: Ability to work independently and as part of a team, with a proactive approach to tasks.

Organizational Skills: Excellent organizational, prioritization, and planning abilities, with a proven track record of meeting targets.

Key Competencies:

Experience in a property management environment, particularly in credit control.

Proven success in achieving financial targets.

Self-motivated with a positive, can-do attitude.

Professional presentation and conduct that enhances the company’s reputation.

If you have the experience and skills required for this role and are looking to join a dynamic team in a growing company, my client would love to hear from you!

Please only apply if you have the relevant experience