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Senior Credit Controller

An outstanding opportunity for a motivated and driven individual to join one of the UK’s leading Telecoms companies based in London. Our client not only provide expert, comprehensive telecommunications services to businesses and consumers but also are proud to be able to contribute and support local communities. Over the years they have showcased loyalty, support, and respect not only to their customers but also to their employees!

We are looking to speak with applicant who can demonstrate commitment, enthusiasm along with willingness to contribute to this outstanding business.

Main responsibilities for the successful Senior Credit Controller :

* Ensuring efficient and appropriate credit control and management controls are in place.

* Managing the credit control process for multiple brands with different criteria.

* Identifying improvements within the debt collection process.

* Posting and allocating customer payments, processing credit card payments, and issuing manual credits.

* Managing the monthly direct debit collections as well as the direct debit bounces.

* Producing client statements, sending reminders, and following the credit control process progressing to LBA.

* Contacting clients by telephone, email and post.

* Dealing with credit control calls and correspondence.

* Managing more difficult accounts with a hands-on approach and achieving settlements and ongoing adherence to contractual terms by setting up negotiation processes to deal with disputes.

* Managing write-offs, bad debt provisions, and setting up of payment plans.

* Monthly credit control reporting, ensuring the risk of bad debt is minimised.

* Providing monthly reports to senior management on the current status of ledger.

* Managing ad-hoc credit control and AR related information requests.

* Complete responsibility and accountability for all credit control and AR matters.

Main Requirements for the successful Senior Credit Controller:

* At least 2 years’ previous experience of end to end credit control and accounts receivable processes.

* Experience and understanding of legal procedures.

* Strong written and verbal communication skills especially during difficult customer negotiations.

* Ability to work under pressure and prioritise workload.

* Able to work independently and proactively in an efficient manner.

* Uphold confidentiality and private matters.

What we offer in return to the successful Senior Credit Controller:

* Monday to Friday (Office based).

* Salary £35,000- £38,000 per annum, dependent on experience.

* UK’s leading wealth management pension scheme.

* Unrivalled career development prospects.

* Holiday entitlement + Bank Holidays.

* Company Perks and Discounts.

If you are passionate about the telecoms sector and want to be part of a great team with exceptional career prospect, then this role is for you! Please do not hesitate to contact us for more details.

Paradigm Employment Services Ltd is acting as an Employment Agency in relation to this vacancy