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Role:Works Coordinator

Location:Barnstaple

Salary:£24,289.60 - £25,568.52 per annum depending on experience

Hours:37 hours per week

Contract:Permanent

The Role

The purpose of the role is to assist in the efficient and effective running of the Home2Home work streams, ensuring the effective progression of works orders through to the booking of appointments and scheduling of works.

The main responsibilities of the role are:

* To act as the main point of contact for customers, sub-contractors, internal customers, operatives and stakeholders.

* To raise work orders, including a detailed & accurate description, while allocating the correct Schedule of Rates.

* To organise appointments and manage work diaries for all operational areas in an efficient and effective manner to achieve KPI’s, considering skill-set, duration of work and location.

About You

* You will have demonstrable experience in working in a customer focused environment.

* You will thrive in a busy environment which requires outstanding organisations skills and the ability to problem solve.

* You will have excellent IT skills.

* You will take pride in your work and have a desire to make a difference.

Benefits

* 27 days holiday plus bank holidays

* 7% Employer contribution Pension

* Cash Plan of up to £1600 per year

* Employee Assistance Programme (EAP)

* Health & Wellbeing Support

* Family Friendly Policies

* Cycle to Work Scheme

* Tech Scheme

* Refer a Friend Scheme

Closing date: Monday 21 April 2025 - 17:00

Interviews: Week commencing 21 April 2025

We are proud to be a Disability Confident Employer. As part of this commitment, we operate a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role to which they have applied. We request that all applications are submitted with a completed Equality & Diversity Form.

Should you wish to discuss your application prior to submitting it, please contact the HR team on (phone number removed)