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Are you an experienced Administrator looking to take the next step into a Supervisor or Lead position?
 
We are a national facilities services company, expanding in Trowbridge due to new contract wins. We're looking for a Senior/Lead Contract Support Administrator to manage our administrative team and ensure the smooth operation of planned and reactive maintenance tasks.
 
Salary: £24,000.00 - £27,000.00 per year Job Type: Full-time, Permanent
 
Key Responsibilities:

Lead and support the team and helpdesk staff, ensuring smooth daily operations.
Manage job scheduling and ensure tasks are completed on time through our system (CAFM).
Coordinate with engineers, subcontractors, and clients to ensure work is done efficiently.
Create and review reports on job performance and team efficiency.
Handle escalated issues and liaise with senior management and clients when needed.
Ensure all work is logged and completed in line with contract requirements.
Identify and suggest ways to improve team performance and processes.
Help with general administrative tasks and support the wider team.  
Skills & Experience:

Experience in a senior administrative or facilities role.
Familiarity with CAFM systems (Concerto preferred) and Microsoft Office.
Strong organization, time management, and communication skills.
Experience managing a team.  
Requirements:

Minimum of GCSEs grade C in Maths & English.
Ideally NVQ or similar in Business Admin or Management.
Leadership and problem-solving abilities.  
Benefits:

Bonus scheme
Company pension
Life insurance
Free on-site parking  
For further information on the role and the company you would be working for please APPLY NOW or get in touch with Rhymel Henderson